Our company makes great attention to the after-sale services. We strengthen the quality return visiting and monitoring after the products leaved factory, and enhance users’ site service quality and timeliness, finally to ensure the overall quality and performance effectiveness of the products.

As soon as the after-sale service centre of our company receives the users' notices, we will send peaple to carry out door service within 2 hours for users from Zhengzhou city. For the surrounding areas of Zhengzhou city (includs Luoyang, xinxiang, kaifeng, xuchang, and luohe) in 6 hours; for the other areas within Henan province of China in 12 hours; for the surrounding provinces of Henan China in 24 hours; for the other provinces ( Region and Cities), will start from Zhengzhou in 24 hours.

After the problem treatment，we'll carry out telephone return visit to the users within 48 hours. We carry out humanistic services through the effective communications with our users. We've gotten broadly approval from the users for our after-sale services.